Now that is the question. In the news this week we are reading that Google has given their social media platform “Google Plus” another revamp, and the site looks “stunning”. Um….. Is Google Plus Dead? The answer to that question is no, but in my opinion it should be! I have no confidence in Google
How much is in your head right now? If you’re running a business, a team of people and juggling clients and suppliers, it’s bound to be whirring away. You’re probably thinking of the conversation you need to have later, the email that has just pinged into your inbox, that voicemail you haven’t replied to and
If there is one technique that is under utilised on social media it is the power of the pinned post. Most people are aware of pinned tweets, and also pinning an update on Facebook but did you know that you can also pin a post on your LinkedIn company page?
These days, lots of recruiters have websites with blogging functionality, but are we really utilising them to the best of our ability, and do we really understand what we should be doing with them and why? A blog without optimised content is one thing, but a blog with no content at all….well that’s just downright
What is Periscope? As it’s coming up to the end of the first year since Twitter acquired and launched this free social networking app, I thought it would be a good time to review how some creative regular users are taking advantage of this platform to enhance their business opportunities. For those that don’t know,
We are all familiar with those signs above reception that say things like: “Our customers are our number one priority”, or “Our staff are our most important asset”. Some of them are laminated and some are even glazed and framed. But what do they mean in reality?
I love reading books. Well, that is a lie – I like reading chick lit books, but I love to listen to business and productivity books. I find it easy to digest books while in the car or walking the dog. The learning never ends, and I am always inspired to make changes in
The definition in the Oxford dictionary says: The assistance and advice provided by a company to those people who buy or use its products or services. Most of us would recognise that definition as what we expect from Customer service. We all want someone who is knowledgeable, and able to answer any questions about the
https://s3-eu-west-1.amazonaws.com/gupodcast/Is+Your+Backend+Broken.m4a How much money is your business losing because your backend isn’t working properly?
We have another inbox! Yes, since the integration with Facebook messaging for business pages was launched on mobile as well as the desktop we are finding ourselves constantly at the beck and call of people asking us questions. This is great, but sometimes you have not always got the time to answer them there and