Julie Futcher

Top phrases to use on the phone

Top Phrases to use on the Phone; Tips for Excellent Customer Service

By Julie Futcher / 26/07/2022
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I speak from experience when I say that there is no better way to deter a new prospect or drive an existing client toward your competition than to create a…

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Sales Person

I am not a sales person!!!!

By Julie Futcher / 23/02/2022
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Interestingly, this is what a lot of people say to me and when questioned as to why they would say this, they seem to think that to be successful, you…

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How a Wig and a Leotard Became One of Our Best Sales Strategies

How a Wig and a Leotard Became One of Our Best Sales Strategies

By Julie Futcher / 14/08/2018
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Do you ever get the feeling that people fear certain phrases coming out of your mouth? I’m pretty certain this is how my team feel when I bound into the…

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The Art of Negotiation or “Don’t drop your pants”!

The Art of Negotiation or “Don’t drop your pants”!

By Julie Futcher / 20/03/2018
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One of my favourite films of all time is The Life of Brian by Monty Python. I have watched it numerous times and can reel out countless quotes from the…

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Top Tips for Successfully Closing a Sale

Top Tips for Successfully Closing a Sale

By Julie Futcher / 07/03/2017
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Firstly, let me say a big thank you to Julia and the team at Green Umbrella for inviting me back as a guest blogger this year. In this blog, I…

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