SnapEngage – Easy to set up live chat system
SnapEngage enables you to live chat with your customers in real-time on your website. Believe me, we have used a number of live chat systems (Website Alive, WP Live Chat – to name a few), but SnapEngage is certainly the best on the market. Even big names such as HubSpot and Moz use this particular live chat system.
What do we like about it?
- You can customise everything!
- Proactive chat (programme chat to start different conversations for different pages)
- I love the transcripts that you receive afterwards.
- Customers can grade the conversation – which keeps staff on their toes.
- You can also tell what part of the country a visitor is from.
- File exchange with your visitor and screen sharing integration with Join.me is wicked!
- Offline forms work well
- Easy chat transfers, just like a phone call!
- and lots more!
SnapEngage is not cheap, it starts at £45 a month for x 4 agents, but is worth it.Social Snippet