Customer Service

Top phrases to use on the phone

Top Phrases to use on the Phone; Tips for Excellent Customer Service

By Julie Futcher / 26/07/2022
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I speak from experience when I say that there is no better way to deter a new prospect or drive an existing client toward your competition than to create a…

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Three Steps to Customer Excellence

Three Steps to Customer Excellence

By Kay Buckby / 04/09/2018
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“Do what you do so well, they will want to see it again, and bring their friends.” – Walt Disney I started my life in training as a customer care…

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