Alan Hester
Anyone who has travelled on the London Underground will be familiar with the recorded voice that warns us to ‘mind the gap’. It’s very good advice, but the gap I…
Read MoreThe customer is always right We all know this age old business cliché don’t we? But is it true, and should it still be the thing that drives everything we…
Read MoreManaging people More than anything else, what we are aiming to do in order to manage people effectively is to create and sustain good working relationships. Ask anyone what they…
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