Have you activated your “provide support” feature in Twitter?

Have you activated your "provide support" feature in Twitter?

 

Have you noticed that some Twitter accounts have a tag that announces that they “provide support”?

 

 

Simply search for anyone’s name in the top right-hand search bar and you will see that some offer support and others do not.

Have you activated your "provide support" feature in Twitter?

If you provide any type of help desk or customer service facility then I urge you to turn this service on.

To turn on the facility visit: https://business.twitter.com/i/settings/support and tick the “support business” box, edit your supporting open hours and add your welcome message.

You are then good to go!

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